Instant Cash Offer Terms of Service

1. Acceptance of These Terms

These Terms of Service (the “Terms”) govern your access to and use of the websites, web and mobile applications, dealer software platform, consumer tools, marketplaces, application programming interfaces, and related products and services made available by AutoAcquire AI, Inc. (“AutoAcquire,” “we,” “us,” or “our”) (collectively, the “Services”). By accessing or using any part of the Services, you agree to be bound by these Terms and by any additional posted guidelines, policies, or supplemental terms that apply to a particular Service.

We may update these Terms from time to time as described in Section 20. Your continued use of the Services after an update means you accept the updated Terms. If you do not agree to these Terms, do not access or use the Services.

If you are entering into these Terms on behalf of a company, dealership, dealer group, or other legal entity, you represent that you have the authority to bind that entity, and “you” refers to that entity.

2. Definitions

For clarity, the following terms have the meanings below:

• “Consumer” means an individual who uses our consumer-facing tools, including to request a vehicle offer or to list, buy, or sell a vehicle through the Private Party Marketplace.
• “Dealer” or “Subscriber” means a franchised or independent automotive dealership, dealer group, or other business that subscribes to or otherwise accesses the AutoAcquire dealer platform.
• “Participating Dealer” means a Dealer that has elected to receive and respond to consumer offer requests through the iOffer™ program.
• “AVA” means AutoAcquire’s artificial intelligence agent and the automated and agentic features it powers across the Services.
• “Content” means any text, images, photographs, vehicle information, ratings, reviews, feedback, or other material submitted to, posted on, or transmitted through the Services.
• “Offer” means a preliminary or final figure generated through the iOffer™ program reflecting an amount a Participating Dealer may pay for, or credit toward the purchase of another vehicle in exchange for, a Consumer’s vehicle.
• “Cariisma” customer-facing website portal that allows vehicle owners and shoppers to save deal, transactional, personal information, documents and other information to securely facilitate transactions with the dealership.

3. Description of the Services

AutoAcquire provides software and tools that connect Consumers and Dealers and that help Dealers acquire, value, manage, and transact in vehicles. The Services include, among other things:

• Dealer platform tools, including the Used Car Manager, Comms Manager, Pitch Engine, AVA OS, and related modules made available to Subscribers under a subscription;
• Consumer offer tools, including the iOffer™ program, through which a Consumer may submit vehicle information to receive an Offer from one or more Participating Dealers;
• Consumer accounts and experiences, including the CarIIsma consumer portal; and
• The Private Party Marketplace, a listing service that helps private buyers and sellers find one another.

AutoAcquire is a technology and platform provider. Except where these Terms expressly state otherwise, AutoAcquire is not a motor vehicle dealer, broker, lender, or insurer, does not buy or sell vehicles, and is not a party to any vehicle sale, trade-in, financing, or other transaction between a Consumer and a Dealer or between two private parties. Offers are made and honored by Participating Dealers, not by AutoAcquire.

Unless expressly stated otherwise, any new features added to the Services are subject to these Terms.

4. Privacy

Our collection and use of information in connection with the Services is described in our Privacy Notice. By using the Services, you acknowledge and agree to the practices described in the Privacy Notice. Where you submit information to obtain an Offer or to use other features that share data with Dealers, you direct us to share your information with the applicable Dealers, who may use it under their own privacy policies.

5. Eligibility, Registration, and Accounts

To use certain Services, you may need to register for an account. When you register, you agree to provide accurate, current, and complete information and to keep it updated. You may not register under another person’s name or impersonate any person or entity.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us promptly of any known or suspected unauthorized use of your account. We may suspend, restrict, or terminate accounts, and may refuse or reclaim usernames, consistent with these Terms.

Consumers must be at least 18 years old (or the age of majority in their jurisdiction) to use the consumer Services. Additional eligibility requirements apply to specific programs as described below.

6. Acceptable Use and Prohibited Conduct

You agree to use the Services only for lawful purposes and in accordance with these Terms. When using the Services, you agree not to submit, post, or transmit any Content that:

• you do not own or have the rights to share, or that infringes any copyright, trademark, trade secret, or other intellectual property or proprietary right;
• is false, misleading, defamatory, libelous, abusive, harassing, threatening, obscene, hateful, discriminatory, invasive of privacy, or otherwise unlawful or objectionable;
• contains another person’s private information without consent; or
• contains advertising, spam, or unsolicited commercial solicitations unrelated to the feature in which it is posted.

You further agree not to:

• interfere with, disrupt, overburden, or impair the Services or the servers or networks that support them;
• attempt to gain unauthorized access to any part of the Services, to other users’ accounts, or to connected systems;
• scrape, harvest, or systematically extract data from the Services using bots, crawlers, spiders, or other automated means, except as we expressly permit;
• reverse engineer, decompile, or attempt to derive the source code of any software within the Services, except to the extent that restriction is prohibited by law;
• use the Services to develop a competing product or to train a machine learning or AI model on AutoAcquire’s data or outputs without our written permission; or
• use the Services in violation of any applicable law, rule, or regulation.

We may, but are not obligated to, monitor, remove, or edit Content, and we may deny access to anyone we believe has violated these Terms. We assume no liability for Content submitted by users or third parties.

7. Consumer Vehicle Offer Services — The iOffer™ Program

This Section governs Consumer use of the iOffer™ program. The iOffer™ designation always appears with the trademark symbol and refers to AutoAcquire’s proprietary offer and valuation experience.

Overview. Through iOffer™, a Consumer may submit information about a vehicle and receive an Offer from one or more Participating Dealers. Offers are generated using AutoAcquire’s proprietary valuation technology and live market data and reflect an amount a Participating Dealer may be willing to pay for, or apply as credit toward another vehicle in exchange for, the Consumer’s vehicle. AutoAcquire does not purchase vehicles and does not redeem Offers. Each Offer is made and, if applicable, honored by the Participating Dealer.

Offers Are Estimates and May Be Adjusted. An Offer is based on the specific information you provide and may differ from any published book value or trade-in range. An Offer is preliminary until the vehicle passes a Participating Dealer’s inspection. If the inspection reveals that the vehicle’s actual condition, history, equipment, or other characteristics differ from what you described, the Participating Dealer may adjust the Offer amount upward or downward, or may decline to purchase the vehicle. AutoAcquire is not responsible for, and disclaims liability for, any adjustment to or refusal of an Offer by a Participating Dealer.

Validity. Unless otherwise stated at the time of issuance, an Offer is valid for [X] days after it is issued, subject to inspection and to the Participating Dealer’s terms.

Eligibility and Restrictions. The iOffer™ program is not available in all areas and not all vehicles are eligible. Vehicle eligibility, mileage and model-year limits, value thresholds, and the number of vehicles a Consumer may submit within a given period are determined by AutoAcquire and/or the applicable Participating Dealer and may change. Certain categories of vehicles — including, without limitation, salvage, rebuilt, or branded-title vehicles; vehicles subject to a recall or government investigation; vehicles with a prior commercial, fleet, or for-hire history; vehicles not originally manufactured for the U.S. market; and vehicles without a valid Vehicle Identification Number — may be excluded.

Some Requests Require Review. While most Offers are generated promptly, some requests require additional or manual review, which may take additional time.

Your Representations. By requesting an Offer, you represent and warrant that: (a) you are the registered owner of the vehicle, or are authorized to transact in it, and can transfer clear title; (b) the information and images you provide are accurate, complete, and not misleading; and (c) you own or have the rights to any images you submit and they do not infringe any third party’s rights. You acknowledge that false, incomplete, or inaccurate information may invalidate an Offer.

Redeeming an Offer. To complete a transaction, you must deliver your vehicle to a Participating Dealer along with valid registration and either clear title in your name or complete documentation regarding any liens or lease obligations (including lender or lessor contact information and current payoff amount). Title, lien, and equity matters are handled between you and the Participating Dealer. Where there is negative equity, you may be responsible for the difference; where there is positive equity, the Participating Dealer will address payment or credit consistent with its terms and applicable law.

No Obligation; Right to Negotiate Elsewhere. A Participating Dealer is not obligated to purchase your vehicle for any amount other than a valid Offer. You are always free to negotiate or to sell or trade your vehicle outside the iOffer™ program, and an Offer may not represent the highest amount available to you.

Release Regarding Dealer Transactions. By using the iOffer™ program, you agree that any claim arising out of or relating to a transaction with a Participating Dealer is solely between you and that Participating Dealer, and you agree to look solely to the Participating Dealer for any remedy and to release AutoAcquire and its affiliates, service providers, officers, directors, employees, and agents from any such claim, except to the extent a claim arises from AutoAcquire’s own gross negligence or willful misconduct or cannot be released under applicable law.

8. Private Party Marketplace

The Private Party Marketplace is a listing and information service that helps private buyers and sellers find one another. AutoAcquire is not a party to any transaction between a buyer and a seller, does not take possession of vehicles, and does not guarantee any vehicle, listing, price, payment, or party.

Listings. If you list a vehicle, you must own or be authorized to sell it, have the ability to transfer title, and be prepared to sell on the terms you list. You are solely responsible for the accuracy of your listing and for the lawfulness of your conduct. Listed prices may exclude taxes, fees, and other charges. You may not use a listing to advertise more than one vehicle, to charge buyers for vehicle information, or to promote unrelated products or services without our permission.

Buying. Before purchasing, confirm all information that matters to you directly with the seller. We do not verify seller-supplied information and are not responsible for the performance of any vehicle, good, or service. Use the same caution and judgment you would use in any private transaction.

Communications. If you contact another user through the Services, you agree to use that contact information only to communicate about the potential transaction. Where anonymous chat or text features are offered, the practices and consents described in Section 11 apply.

We may screen, delay, remove, or decline listings or messages, and may perform quality-assurance checks, in our discretion and consistent with these Terms.

9. Dealer and Business Subscriber Terms

This Section applies to Dealers and other business Subscribers and supplements any separate order form, subscription agreement, or master services agreement between you and AutoAcquire (a “Subscription Agreement”). If there is a conflict between a signed Subscription Agreement and these Terms, the Subscription Agreement controls for that Subscriber.

License. Subject to your compliance with these Terms and payment of applicable fees, AutoAcquire grants you a limited, non-exclusive, non-transferable, revocable license to access and use the dealer platform during your subscription term, solely for your internal business operations.

Fees and Subscriptions. You agree to pay all fees for your selected subscription and any add-ons as set forth in your order form or Subscription Agreement, regardless of usage. Except as required by law or expressly stated, fees are non-refundable. You are responsible for applicable taxes.

Subscriber Data and Inventory. You are responsible for the accuracy, legality, and rights to any data, inventory feeds, or Content you provide or connect to the Services. You grant AutoAcquire the rights necessary to host, process, and use such data to provide and improve the Services, subject to the Privacy Notice and any Subscription Agreement.

Dealer Compliance Responsibilities. AutoAcquire provides tools — including AVA, automated outreach, and consent and suppression features — that are designed to support compliance. You remain solely responsible for your own marketing, outreach, and communications campaigns and for compliance with all applicable laws, including the Telephone Consumer Protection Act (TCPA), applicable Federal Communications Commission rules (including rules addressing AI-generated and prerecorded voice messages), state telemarketing and consent laws, Do-Not-Call (DNC) requirements, CAN-SPAM, and data-privacy laws. You are responsible for obtaining and maintaining all required consents before initiating communications and for honoring opt-out and revocation requests. AutoAcquire’s compliance tooling does not constitute legal advice and does not guarantee compliance.

Authorized Users. You are responsible for your authorized users’ compliance with these Terms and for all activity under your account.

Suspension. We may suspend or limit access for non-payment, security risk, or violation of these Terms or applicable law.

10. AI Features, AVA, and Valuations

The Services include artificial intelligence features, including AVA and other automated and agentic capabilities, which may generate text, voice communications, valuations, recommendations, and other outputs.

• AI disclosure. Where AVA or other AI features communicate with you, we and our Dealers aim to disclose the automated nature of those communications as required by applicable law. Communications you receive may be generated or assisted by AI, including AI voice and AI text agents.
• Outputs are not advice. AI-generated outputs, including valuations and Offers, are estimates and informational only. They are opinions based on available data and market conditions, may contain errors, and may vary from vehicle to vehicle and over time. They are not financial, legal, tax, or appraisal advice, and you should independently verify information that is important to a decision.
• No guarantee. We do not warrant that AI outputs will be accurate, complete, current, or suitable for any particular purpose.

11. Communications Consent

By providing a telephone number, email address, or other contact information in connection with the Services, you agree that AutoAcquire, our service providers, and (where applicable) Participating Dealers and other Dealers may contact you about your request, your account, and the Services.

If you provide a mobile number and give the applicable consent, you agree that you may be contacted at that number by call or text — including by automatic telephone dialing systems, prerecorded or artificial voice messages, and AI voice and AI text agents — for the purposes you consented to, which may include transactional, follow-up, and (where separately authorized) marketing communications. Message and data rates may apply. Consent to marketing communications is not a condition of any purchase.

You may revoke consent or opt out of marketing communications at any time using the opt-out mechanism provided in the message or by contacting us as described in Section 22. We will process opt-out and Do-Not-Call requests consistent with applicable law and will communicate applicable opt-out preferences to relevant Dealers; however, we do not control, and are not responsible for, the independent communications practices of Dealers.

12. User Contributions and Content License

If you submit ratings, reviews, suggestions, survey responses, feedback, or other contributions through feedback or “contact us” features (“Contributions”), you agree that: (a) your Contributions are not confidential; (b) we may use, reproduce, modify, publish, and create derivative works from your Contributions, or decline to use them, without obligation or compensation to you; and (c) we may already be considering or developing something similar.

For Content you submit through the Services (such as vehicle listings and images), you grant AutoAcquire and its affiliates a non-exclusive, worldwide, royalty-free, transferable, sublicensable, and (to the extent permitted by law) perpetual and irrevocable license to use, host, store, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such Content in connection with operating, providing, and promoting the Services. You represent that you have all rights necessary to grant this license and that your Content does not infringe any third party’s rights. You retain ownership of your Content.

13. AutoAcquire Proprietary Rights and Trademarks

The Services and all materials within them — including software, code, designs, user interfaces, text, graphics, logos, valuations, data compilations, and other content (other than user Content) — are owned by AutoAcquire or its licensors and are protected by intellectual property and other laws (“Proprietary Information”). Except as expressly permitted by these Terms or in writing by AutoAcquire, you may not copy, reproduce, distribute, publish, modify, store, migrate, transmit, sell, frame, or create derivative works from any Proprietary Information.

“AutoAcquire,” “AVA,” “iOffer™,” “CarIIsma,” and the AutoAcquire logos and product names are trademarks or service marks of AutoAcquire. You may not use them without our prior written permission. Other names and marks are the property of their respective owners.

14. Third-Party Links and Services

The Services may contain links to, or integrations with, third-party websites and services (including lenders, insurers, data providers, and Dealer systems). We do not control and are not responsible for third-party content, products, services, or practices, and the inclusion of a link or integration does not imply endorsement. Your dealings with third parties are solely between you and the third party.

15. Modifications and Termination of Service

We may modify, suspend, or discontinue all or part of the Services at any time, with or without notice. We may suspend or terminate your access for, among other reasons: a suspected violation of these Terms; a legal or law-enforcement request; a decision to change or discontinue a Service; security or technical issues; or fraudulent or illegal activity. We will not be liable for any modification, suspension, or termination of the Services, except as expressly provided in a Subscription Agreement.

16. Disclaimer of Warranties

THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, AUTOACQUIRE AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, AND LICENSORS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the Services will meet your requirements; that they will be uninterrupted, timely, secure, or error-free; that valuations, Offers, or other outputs will be accurate or reliable; or that defects will be corrected. Vehicle valuations and Offers are opinions that vary with vehicle condition, market conditions, and the parties to a transaction, and we assume no responsibility for their accuracy. Any material obtained through the Services is accessed at your own risk.

17. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, AUTOACQUIRE AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, USE, OR DATA, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO AUTOACQUIRE FOR THE APPLICABLE SERVICES DURING THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

Some jurisdictions do not allow certain exclusions or limitations, so some of the above may not apply to you. Nothing in these Terms limits liability that cannot be limited under applicable law.

18. Indemnification and Release

You agree to indemnify and hold harmless AutoAcquire and its affiliates, officers, directors, employees, agents, partners, and licensors from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Services, your Content or Contributions, your violation of these Terms, or your violation of any law or third-party right.

To the extent permitted by law, you release AutoAcquire and the parties listed above from claims and damages arising out of disputes with other users, Dealers, or third parties, and you waive any law that would limit such a release (including, where applicable, California Civil Code § 1542 and any similar provision in your jurisdiction).

19. Dispute Resolution — Arbitration, Class Action Waiver, and Jury Waiver

This Section limits how disputes between you and AutoAcquire are resolved. Please read it carefully. You may opt out as described below.

Agreement to Arbitrate. You and AutoAcquire agree that any dispute or claim arising out of or relating to these Terms or the Services (“Claim”) will be resolved by final and binding individual arbitration, or in small claims court if the Claim qualifies. There is no judge or jury in arbitration, and review is limited. This Section is governed by the Federal Arbitration Act.

Right to Opt Out. You may opt out of this arbitration agreement within thirty (30) days after you first accept these Terms by sending written notice to AutoAcquire at the address in Section 22, including your name, address, the email associated with your account, and a clear statement that you wish to opt out of arbitration. Opting out will not affect any other provision of these Terms.

Informal Resolution First. Before starting arbitration, the party with a Claim must send the other party a written notice describing the Claim, the relief sought, and a good-faith calculation of the amount in controversy. The parties will then have sixty (60) days to attempt to resolve the Claim informally, including, if requested, through an individualized telephone or video conference. Completing this process is a condition precedent to filing for arbitration.

Class Action Waiver. You and AutoAcquire agree that claims will be brought only in an individual capacity and not as a plaintiff or class member in any class, collective, consolidated, representative, or private attorney general action. The arbitrator may not consolidate more than one person’s Claims or preside over any representative proceeding, except as expressly required by the rules governing mass arbitration adopted below. This class action waiver is an essential part of this arbitration agreement; if it is found unenforceable, the entire arbitration agreement (other than the jury waiver in Section 19) will be void.

Jury Trial Waiver. To the extent any Claim proceeds in court rather than arbitration, you and AutoAcquire each knowingly and voluntarily waive the right to a trial by jury.

Arbitration Procedures. Arbitration will be administered by JAMS under its applicable consumer or streamlined rules in effect at the time, except where those rules conflict with this Section, in which case this Section controls. If the administrator is unavailable and the parties cannot agree on a substitute, either party may ask a court to appoint an arbitrator. The arbitrator may award only individual relief consistent with these Terms and may not award relief extending beyond you and your dealings with AutoAcquire. Unless prohibited by applicable law or the administrator’s rules, an in-person hearing, if any, will be held in a location reasonably convenient to you. AutoAcquire will pay arbitration fees to the extent required by the administrator’s rules or applicable law.

Mass Arbitration. If 75 or more similar arbitration demands are filed against AutoAcquire by or with the coordination of the same firm or firms, the administrator’s mass-arbitration procedures (if any) will apply, subject to this Section.

Survival. This Section survives termination of these Terms.

20. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the “Last Updated” date above and, where required by law or where changes are material, provide additional notice. Your continued use of the Services after the effective date of an update constitutes acceptance of the updated Terms.

21. General

Governing Law. These Terms and any dispute arising out of them are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules, except that the Federal Arbitration Act governs Section 19.

Severability. If any provision is found unenforceable, that provision will be limited or severed to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Entire Agreement. These Terms, together with the Privacy Notice and any applicable Subscription Agreement or supplemental terms, constitute the entire agreement between you and AutoAcquire regarding the Services and supersede prior agreements on that subject.

Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, financing, or sale of assets, or otherwise.

No Waiver. Our failure to enforce any provision is not a waiver of that provision.

Statute of Limitations. To the extent permitted by law, any Claim must be brought within one (1) year after it arises, or it is permanently barred.

Force Majeure. We are not liable for delays or failures caused by events beyond our reasonable control.

22. Contact and Reporting Violations

To contact us, opt out of arbitration, send a dispute notice, or report a violation of these Terms, write to: